Du kan sjekke denne sida her og:
http://wiki.peaksware.com/wiki/index.php/PowertapThen try this (This is the same steps for Device Agent and WKO+): unplug your PT from the cradle, unplug the cradle from the computer, turn off Device Agent/WKO+ by right clicking in the Task Tray and clicking Exit (so that we know if is off, not just closed). Then, in this order, open Device Agent/WKO+, plug in the cradle, select the correct device and the correct com port, click download, turn on PT and plug PT ALL THE WAY into cradle until it is fully snapped in place and the screen says "HOST", click start download.