Lurer du på å skaffe deg Lupine-lys til din sykkel? Vel, jeg har prøvd en stund nå... Sendte denne mailen til Lupine (med kopi til Botolfsen) nylig. Noen som har erfart tilsvarende?:
Hi,
I understand that Lupine has changed importer/distributor in Norway from "Thesto" to "Botolfsen" in the near past. To us, the consumers, the degree of service provided from the distributor (not only the consumer shops) is of great importance, as they will be the "real" link to you guys in Lupine Germany - setting the boundaries for promptness of delivery, extent of support/supply of accessories. Botolfsen has failed to answer my e-mails, and are also not capable of delivering Lupine Edison 5, ordered shortly 2 weeks ago.
My first question is, should Botolfsen be regarded as adequate - functioning as your only link to the norwegian market - not caring about inquiries, maintaining a very limited stock/inventory of Lupine ? I think not.
The second, will it be possible for norwegians to order directly from your webpage, as Botolfsen obviously are not capable of delivering your products within a reasonable time?
Thanks and regards,
Harald
Redigert av -Harald-; 11/10/2006 09:55.